Customer Management Research Paper Example | Topics and Well Written Essays - 3250 words

Customer Management - Research Paper Example â€Å"Customer retention refers to the ability of a company or product to retain its customers over some specified period. High customer retention means customers of the product or business tend to return to, continue to buy or in some other way not defect to another product or business, or to non-use entirely†.(Wikipedia,2017) With the cost of customer acquisition rising, retention is a priority for banking institutions. Majority of the products and services offered by a bank can be easily replicated by another bank, the only factors on which they can differentiate are price, customer management and quality. Thus, customer retention is potentially the solution that banks can use to gain an upper hand and survive in an extremely competent banking industry(Inkumsah 2013). â€Å"As per Harvard Business School report, on average, increasing customer retention rates by 5% increases profits by 25%-95%†(Anon 2017). Customer Retention helps in advances in revenue generation, p roduct development, marketing, customer feedback, branding, differentiation, along with causing less stress to bank employees, getting more interaction and feedback from the customers. Analytics play an important part in banks' retention strategies. Banks, by using analytical techniques on appropriate enablers can see a significant increase in new customers and elongated relationships with existing ones.

Weegee Research Paper Example | Topics and Well Written Essays - 750 words

Weegee - Research Paper Example He was given the name Weegee in the photography world because he was constantly the first person to be present on the scene to capture the moments. His photographic career started when he and his family migrated to New York in 1910, where he began to work as a tintype operator and itinerant photographer. Weegee also worked as a busboy, dishwasher, and candy mixer before reaching popularity in the photography world by having a steady job in Acme News Pictures (United Press International Photos). Aside from his crime shots, Weegee also loves to portray the beauty and worst among places and people as reflected on his book The Village (Fodiman and Burnside, 211). His love and passion for photography is truly remarkable and he chose to live with the films of the camera rather than starting his own family until his death in 1968. Style is something that makes a person, an art, or a creation different from one another (Warren, 184). Like Weegee, majority of the photographers may have stories to tell but they might differ on their personal way of incorporating materials, techniques, and visual designs in their chosen photographs. Often, the colored photographs reflect more realistic dimension or representation of the subject rather than the black-and-white photographs. However, Weegee has broken the theoretical notion of photography as his black-and-white photographs of crime scenes also reflect a reality of action and emotion. Weegee’s crime shots, based on purpose, is a documentary photograph in nature. As we have learned, Weegee captured moments of accident or fire incidents. Photographs did not only relay the nature of the incidents but also gave information of the incidents even in black-and-white. These have enriched Weegee’s pictures with stories, meaning, and personal dimension. After critiquing the purpose, let us move on to the technical or artistic dimension of Weegee’s photographs. As we have learned, Weegee